Privacy Policy

At SwapBarang.my, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Location information (state, city)
• Profile information and photos
• Account credentials and preferences

Usage Information

• Items you list, search for, or interact with
• Messages and communications with other users
• Platform usage patterns and preferences
• Device information and IP addresses

2. How We Use Your Information

• To provide and improve our platform services
• To facilitate connections between users
• To ensure platform safety and security
• To send important notifications and updates
• To provide customer support
• To comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

• With Other Users: Profile information and item listings are visible to other users
• Service Providers: Third-party services that help us operate the platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

• Access: Request access to your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Request a copy of your data
• Opt-out: Unsubscribe from marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external services. Please review their privacy policies separately.

8. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information promptly.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

10. International Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notifications. Your continued use of the platform constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy[@]swapbarang.my