Safety Guide

SwapBarang.my is committed to providing a safe platform for Malaysians to exchange items. While we implement various safety features, your personal safety ultimately depends on the precautions you take. Please read and follow these guidelines carefully.

• Verify the user's profile and check their ratings and reviews
• Communicate through the platform's messaging system first
• Ask for additional photos or details about the item
• Agree on a specific public meeting location and time
• Let someone know where you're going and when you'll be back

• Always meet in busy, well-lit public places
• Shopping malls, libraries, and community centers are ideal
• Avoid meeting at private homes or secluded areas
• Choose locations with security cameras when possible
• Meet during daylight hours when possible

• Bring a friend or family member if possible
• Inspect items thoroughly before agreeing to the exchange
• Trust your instincts - if something feels wrong, leave
• Keep your personal belongings secure
• Don't feel pressured to complete an exchange

• Don't share your home address until you're comfortable
• Use the platform's messaging system instead of personal phone numbers initially
• Be cautious about sharing financial information
• Don't give out personal details like IC numbers
• Keep your social media profiles private

Be cautious if you encounter any of these warning signs:

• User has no profile picture or very limited information
• Refuses to meet in public places
• Asks for money upfront or payment before meeting
• Pressures you to decide quickly
• Won't provide additional photos or information about items
• Has consistently poor reviews or ratings
• Asks for personal information too early
• Communication seems suspicious or too good to be true

If you find yourself in an emergency situation, contact these services immediately:

If you encounter suspicious behavior or safety concerns, please report them immediately: